Legal
Privacy Policy
This policy explains what information Cozy Digital collects through this website and how we use it. We keep it simple: we only use what you share to help you, and we never sell it.
What we collect
When you request a Digital Presence Audit, download the Free Playbook, or contact us, you may share your name, business name, email address, an optional phone number, your website or social links, and any notes about what you want to improve. We also collect basic, anonymous usage data through Google Analytics, and campaign information (such as which ad or link brought you here) so we know which of our own marketing is working.
How we use it
We use the information you submit only to respond to you, prepare and send your audit or requested resource, and follow up about working together. We do not sell, rent, or trade your personal information to third parties.
Where it goes
Form submissions are sent to our internal client management system so our team can respond. Analytics data is processed by Google Analytics, and advertising measurement data is processed by Meta Platforms (Facebook and Instagram). These providers process data on our behalf and are not permitted to use it for their own marketing.
Advertising
We advertise on Meta (Facebook and Instagram) and use the Meta Pixel on this site to measure whether our ads lead to real enquiries and to show our ads to relevant audiences. If you submit a lead form directly inside Facebook or Instagram, Meta passes those details to us and we handle them exactly as described in this policy. You can control ad personalisation in your Facebook or Instagram ad settings.
Marketing consent
We do not add you to marketing lists without your action, and we do not pre-check any consent boxes. If we ever offer email updates, they will be opt-in, and you can unsubscribe at any time.
Your choices
You can ask us to access, correct, or delete the personal information you've submitted. To make a request, email us at quincy@cozydigital.org and we will action it promptly.
Cookies & analytics
This site uses Google Analytics and the Meta Pixel, which may set cookies to measure page visits and ad performance. You can block cookies in your browser settings without losing access to the site's content.
Contact us
Questions about this policy, or about the information we hold on you? Email quincy@cozydigital.org.