FAQ
Questions, answered clearly.
Straight answers about the free audit, pricing, process, and how we help service businesses build a stronger digital presence, from their website to search and AI visibility.
What is a Digital Presence Audit?
A Digital Presence Audit is a free review of how your business shows up online. We look at your website, messaging, trust signals, content, booking path, and search visibility, then identify the first three improvements we would make. You get clear, practical recommendations whether or not you hire us.
What does Cozy Digital review in the audit?
We review your website and landing pages, your homepage messaging and calls to action, the trust signals a first-time visitor sees, your content and social direction, your booking or inquiry path, and how easily search engines and AI assistants can understand your business.
Is the audit really free?
Yes. The Digital Presence Audit is free and there is no obligation. You receive your top three improvements and next steps regardless of whether you decide to work with us. It is feedback, not a sales pitch.
Do I need a new website?
Not necessarily. In many cases we improve the site you already have rather than starting over. The audit helps determine whether small fixes, a rebuild, or something in between makes the most sense for your business.
Can Cozy Digital improve my existing website?
Yes. We regularly improve existing websites: clarifying messaging, strengthening calls to action, tightening the booking path, and adding the structure and trust signals that help with search and AI visibility, without forcing a full rebuild when it isn't needed.
Do you also handle content and social media?
Yes. Content direction, reusable templates, and a posting rhythm that supports your actual offers are part of the digital-presence system, alongside your website, booking paths, and follow-up. It's all meant to work together.
What is AI visibility?
AI visibility is the work of strengthening the information, structure, and trust signals that improve your business's ability to appear in search results and AI-generated recommendations from tools like ChatGPT, Perplexity, and Google AI Overviews. It uses machine-readable schema.org data, clear answer content, consistent business details, and real credibility signals. It's one important part of your overall digital presence, not the whole thing.
How long does a typical project take?
It depends on scope. The full build is designed to launch within about 90 days, while smaller improvements to an existing site are faster. We confirm the timeline with you after the audit and kickoff, so you always know what to expect.
Will I be locked into a long-term contract?
No. The one-time build is a single project you own when it's done. The monthly retainer is month-to-month with no long-term contract, so you can scale up or pause as your needs change.
What happens after I request an audit?
Your request goes straight to our team. We review your website and links, then send back your top three improvements and the biggest trust or conversion gaps. If you'd like to talk it through, you can book an optional strategy call afterward, but it isn't required.
How much does working with Cozy Digital cost?
The one-time Full Build Package is $3,400 and you own everything when it's done. The Monthly Retainer is $1,000 per month for ongoing support with no long-term contract. The free audit helps determine which option fits, without turning into a high-pressure sales call.
Want to see what to improve first?
Get a Free Digital Presence Audit