Before we start.

It is a free review of your website or social profile. We send back three changes we would make first, with an explanation of what each change would address.

We check your service descriptions, reviews, past work, content, booking or inquiry form, and business information in search. We use the site as a new visitor would and note anything missing or difficult to use.

Yes. There is no charge or requirement to hire us. You can use the recommendations yourself or share them with the person who maintains your site.

Not necessarily. In many cases we improve the site you already have rather than starting over. The audit helps determine whether small fixes, a rebuild, or something in between makes the most sense for your business.

Yes. We can update page copy, redesign sections, repair forms, improve booking, and review search information on an existing site. We check the platform and access first, then agree on the changes with you.

Yes. We prepare content ideas, captions, email copy, video, and reusable templates around your services and offers. The channels, number of pieces, and publishing schedule are agreed in your scope.

We review how AI search tools describe your business, then improve the information on your website and profiles where needed. That can include service pages, FAQs, structured data, and crawler access. Search providers decide what appears in their answers, so mentions and rankings are not guaranteed.

The timeline depends on the pages, video deliverables, integrations, and content involved. We agree on milestones before starting and let you know when we need feedback or materials to keep the project moving.

No. Project work is a defined scope with a clear end, and you own what we build when it's done. Ongoing support runs month to month with no long-term contract, so you can scale up or pause as your needs change.

Quincy and Kayson receive your request, review the links, and email the recommendations. You can book a call afterward if you want to discuss them.

Current plans, credit packs, and request costs are listed in the Cozy Digital Client Hub. For a custom project, we confirm the deliverables and price with you in writing before work begins.

Open the Cozy Digital Client Hub from the header or footer. You can review plans, create an account, buy credits, and manage requests there. Existing clients use the same sign-in to view their work and progress.

Yes. AI video production is one of our two main services, alongside website design. We plan the concept, direct the generated scenes, and edit the video with sound, captions, and your brand details. Examples are in the video showcase on our homepage.